For example, a signal event would be a customer seeing an ad on social media before calling to place an order.Įrror events are used in analysis. Signal events are not addressed to any particular participant but are visible globally. You can show how long a task may take or show a specific date (or time) a task is to start.Ĭonditional events will interrupt the flow until a condition is met. These breaks allow you to display tasks that repeat at some frequency like hourly, daily or weekly. Timer events are useful for inserting breaks that may interrupt the flow. Message events are calls, emails, letters, or any communication that initiates a task. There are many different triggers for intermediate events.
Usually all business process maps will have a start event and an end event, but they can also have intermediate events that redirect the flow to a different path. Once a process is documented and understood, it can be analyzed to improve efficiency.Īn event is an occurrence that triggers or creates a task or activity. Process improvement and re-engineering.Make sure work is done in line with the company's standards and policies.
The visual structure of a business process map makes it easier to understand the process without having to read (and try to comprehend) a long, narrative description. At times it is necessary to be able to show a process to others. Having a set of documented processes for new employees to follow can shorten training time, put less strain on other staff members, and help to ensure consistency and continuity of output. Process documentation is a key component of compliance with the act. It's a federal law that requires visibility and proper disclosure of compliance issues for all publicly traded companies to insure that proper controls are in place. This is also known as the Public Company Accounting Reform and Investor Protection Act of 2002, Sarbox, or SOX.
This set of standards is geared toward ensuring organizations meet the needs of customers while complying with government regulations pertaining to a product. There are a number of reasons why organizations map their processes. Business process modeling (BPM) takes this one step further by providing a visual way to understand, analyze, and improve upon a current method of working. Business process mapping is a way to visualize what a business does by taking into account roles, responsibilities and standards.